Module 1: Introduction to Computers
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The Computer
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Types of Computers
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PCs: Desktops, Laptops, Tablet PCs, iPads, and Handheld Computers
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Servers
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Mainframe Computers
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Centralized Computing
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Minicomputers
Module 2: PC Architecture & Components
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PC Architecture
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Computer Case & Power Supply Unit
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System Board & Expansion Slots
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Central Processing Unit (CPU)
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Computer Memory
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Video Card
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BIOS Chip & CMOS Memory Chip
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The PC Boot Sequence
Module 3: Computer Storage Systems
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Computer Storage Solutions
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Hard Drive Storage
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CD-ROM & CD Usage Guidelines
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CD-ROM/CD-RW Drive Speeds
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DVD-ROM Drives & Usage Guidelines
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High Definition Optical drives
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Tape Backup Drives
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USB Disk & Flash Storage
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Solid State drives & On-Line File Storage
Module 4: Input/ Output Devices
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Input Devices: The Keyboard, The
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Mouse, Pointing Devices
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Other Input Devices: Scanners, Digital
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Cameras & Microphones
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Output Devices: Monitors
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Printers: Dot-Matrix Printers, Inkjet &
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Bubble Jet Printers & Laser Printers, Multifunction, 3D
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Plotters & Speakers
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Connecting Input/ Output Devices: Serial, Parallel, Universal Serial Bus, SCSI & FireWire Connections
Module 5: Computer Software
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Computer Software
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Types of Computer Software
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Operating Systems (OS): DOS, Microsoft Windows, UNIX, Linux & Macintosh
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Network Operating System (NOS): Microsoft Windows Server, UNIX & Linux
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Common Applications
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File Extensions
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Computer Performance
Module 6: Networking Essentials
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Understanding Networks
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Networking Components
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Types of Networks
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Transmission Media: Cable Media & Wireless Media, and Bluetooth
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Media Access Protocols
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Network Connectivity Devices: Network Interface Cards (NIC), Modems, Repeaters, Hubs, Bridges, Switches, Routers & Gateways
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Network Protocols
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The Network Operating System (NOS)
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Network Services
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Peer-to-Peer Architecture
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Client/Server Architecture
Module 7: Internet Technology & Concepts
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Understanding the Internet
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Internet History
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Internet Today
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The Internet Structure
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IP Addresses
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Domain Naming System (DNS)
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Intranets, Extranets & VPNs
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Connecting to the Internet: Dial-up Access, Cable Modems, Digital Subscriber Lines, Fiber Optics, & Wireless Access, Mobile Access
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Internet Services: WWW Services, FTP Services, Email Services, Internet Telephony & Internet Messaging, and Social Networking
Module 8: Electronic Commerce
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Electronic Commerce (E-Commerce)
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Traditional Commerce vs. E-Commerce
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E-Commerce Challenges: Internet Taxation, Security, Intellectual Property & Legitimacy
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Types of E-Commerce: Business-to- Business (B2B) E-Commerce, Business- to-Consumer (B2C) E-commerce & Online Auctions
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Setting Up an E-Commerce Solution
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⇒ Determining your Business Model
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⇒ Registering your Domain Name
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⇒ Hosting your Website
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⇒ Building your Website
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⇒ E-Commerce Enabling Your Website
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⇒ Marketing Your Website
Module 9: Computer Security Measures
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Computer Security
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Methods of Attack: DoS’s, Social Engineering, Brute Force, Spoofing, Spamming, Sniffers, Viruses & Theft
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Computer Security Measures: Administrative, Technology & Physical Measures
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Technology-based Measures: Biometrics Password, Access Control Lists (ACLs), Auditing & Firewalls
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Understanding Viruses
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Types of Viruses: MBR viruses, Macro Viruses, File Infector Viruses, Virus Hoaxes, Worms & Trojans
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Antivirus Software: The Antivirus Engine & Virus Definition Files
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Virus Protection Software
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Antivirus Guidelines
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Spyware
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Updating Software
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Encryption: Symmetric Encryption & Asymmetric Encryption
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Digital Signatures & Digital Certificates Backup Strategies: Full, Incremental & Differential Backups
Module 10: Computer Health & Safety Considerations
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Computer Health & Safety Considerations
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Work-Related Musculoskeletal Disorders (WMSDs) & Prevention
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WMSD in the Computer Environment: Vision Problems, Tendonitis & Back Problems
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Carpal Tunnel Syndrome (CTS)
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Symptoms of CTS
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CTS Prevention & Treatment
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Stress Management
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Body Posture and Alignment
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Ergonomics in the Computer Environment
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Computer Workspace Layout
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Computer desks, Chairs & Footrest
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Computer Lighting
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The Monitor & Anti-glare strategies
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Additional Lighting
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Keyboard/ Mouse Trays
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Keyboard & Mouse Usage
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Electrical Safety: Surge Protector, Uninterruptible Power Supply (UPS) & Power Generators
Module 11: Intellectual Property Rights
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Computers and the Law
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Intellectual Property
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Copyright
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Copyrighting Material
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Trademarks
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Patents
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Understanding Software Licensing